Multilingual interface
Agents switch their working language under Settings — Change Language, to suit how they work.
Global
Serve customers
worldwide.
The product interface supports multiple languages and AI can handle enquiries in different languages — suited to support teams operating across countries and regions.
Multilingual support
Three layers of language support.
Multilingual AI replies
AI handles customer enquiries in different languages, helping teams cover a wider audience.
Multilingual website
This site opens in the version matching the browser language, and can be switched manually from the language menu.
Where it matters
What cross-region operations actually need.
- Agents spread across regionsAgents in each location use the interface language they prefer while working the same set of conversations.
- Customers from many countriesCustomers ask in their own language, and AI answers common questions first.
- Shifts across time zonesConversation records sync across all four clients, so context is visible at hand-over.
Note
About language coverage.
This website is currently available in Simplified Chinese and English. The interface framework for the remaining languages is in place and each will go live as its copy is completed.
The languages actually available in the product interface and in AI replies depend on your app version and company configuration. To confirm support for a specific language, contact us by email.